Shipping

We ship within one business week 💃 and we only use Australia Post or DHL so you know that your order is coming as fast as it can! ✈️🎁

We always do our best to ship your items right away and shipping times may vary. Standard shipping within Australia 5-7 business days, New Zealand 5-12 business days. If you need your items by a certain date/ASAP, we recommend upgrading to Express Shipping. 💕

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Send info@ciciunderwear.com an email and we’ll sort you out 😘