We ship within one business day because weโ€™re super speedy ๐Ÿ’ƒ and we only use Australia Post or DHL so you know that your order is coming as fast as it can! โœˆ๏ธ๐ŸŽ

We always do our best to ship your items right away and shipping times may vary. Standard shipping within Australia 2-7 business days, New Zealand 5-12 business days. If you need your items by a certain date/ASAP, we recommend upgrading to Express Shipping. ๐Ÿ’•ย 

We have a 7-day return policy, which means you have 7 days after receiving your item to request an Exchange or Return.


To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. Youโ€™ll also need the receipt or proof of purchase.ย 


Send info@ciciunderwear.com an email and weโ€™ll sort you out ๐Ÿ˜˜